Terms of service

TERMS OF SERVICE

IMPERO BRAND LTD

Plans To Prosper.

Welcome to IMPERO.

These Terms of Service set out the rules for using our website, purchasing from us and interacting with the services we provide.

Throughout these Terms, “IMPERO,” “we,” “us” and “our” refer to IMPERO BRAND LTD. By accessing our website, browsing our collections or placing an order, you agree to these Terms.

Please read them carefully before using our website. If you do not agree with these Terms, you should not use our website or services.

01 — THE STORE

By using this website, you confirm that you are legally able to enter into an agreement with us in your place of residence, or that you have the appropriate consent to do so.

Our products and website must not be used for any unlawful or unauthorised purpose.

You must not use our Service in a way that violates applicable laws, regulations or the rights of IMPERO or any third party, including intellectual property rights.

02 — GENERAL CONDITIONS

We reserve the right to refuse service where reasonably necessary or permitted by law.

You may not reproduce, duplicate, copy, sell, resell or exploit any part of our Service, products, content, branding or website without our express written permission.

Certain information transmitted through the Service may pass across different networks and be adapted to meet technical requirements. Payment information is encrypted during transmission in accordance with the systems used by our payment providers.

03 — INFORMATION ON OUR SITE

We work to keep the information on IMPERO accurate and current.

However, information may occasionally contain errors, omissions or become outdated. Content provided on the website is for general information and should not be treated as the sole basis for important decisions where more accurate or up-to-date information is required.

04 — PRICING & SERVICE CHANGES

Our prices may change from time to time without prior notice.

We may also modify, suspend or discontinue products, features or parts of the Service where necessary.

Where a change affects an order you have already placed, your applicable consumer rights remain unaffected.

05 — PRODUCTS

Some IMPERO pieces may be released in limited quantities and may only be available through our website.

Availability is not guaranteed until your order has been accepted.

We make every reasonable effort to represent our garments, colours, materials and details accurately. However, colours may appear slightly different depending on your screen, device, lighting or display settings.

Product descriptions, availability and pricing may occasionally be updated.

Returns and exchanges are handled in accordance with our Returns Policy and your applicable statutory rights.

06 — ORDERS, BILLING & ACCOUNT INFORMATION

We reserve the right to refuse, limit or cancel an order where reasonably necessary, including where we suspect fraud, unauthorised resale, pricing errors or misuse of our Service.

If we make a change to or cancel an order, we may attempt to contact you using the details provided when the order was placed.

You agree to provide accurate and current information when making a purchase, including your contact, billing and delivery information.

07 — THIRD-PARTY TOOLS

From time to time, our website may provide access to services or tools operated by third parties.

These services are outside IMPERO's direct control and may be governed by their own terms and privacy policies.

Your use of third-party tools is at your discretion and subject to the terms of the relevant provider.

08 — THIRD-PARTY LINKS

Our website may contain links to websites, services or content operated by third parties.

IMPERO is not responsible for the content, accuracy, availability or practices of third-party websites.

Before purchasing from or providing information to a third party, we recommend reviewing their relevant terms and policies.

09 — CONTENT, FEEDBACK & SUBMISSIONS

If you voluntarily send us ideas, feedback, suggestions, creative concepts or other submissions, you confirm that you have the right to share that material with us.

Unless otherwise agreed in writing, you grant IMPERO permission to use, reproduce, adapt or share submissions where reasonably connected with our business, marketing or development.

We reserve the right to remove content submitted through our platforms where we reasonably consider it unlawful, abusive, defamatory, obscene, infringing or otherwise inappropriate.

10 — PRIVACY

Your personal information is handled in accordance with our Privacy Policy and applicable data protection law.

Please review our Privacy Policy for further information about how we collect, use and protect personal information.

11 — ERRORS & OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, availability or delivery estimates.

Where permitted by law, we reserve the right to correct these errors and update information.

If an error materially affects an order you have already placed, we will deal with the situation in accordance with applicable consumer law.

12 — PROHIBITED USE

You must not use IMPERO's website or services:

For unlawful or fraudulent activity
To violate the rights of another person or organisation
To infringe our intellectual property or the intellectual property of others
To transmit malicious software, viruses or harmful code
To collect personal information unlawfully
To spam, phish, scrape or interfere with the operation of the website
To circumvent security features
To submit deliberately false or misleading information
To harass, threaten, abuse or unlawfully discriminate against another person

We may restrict or terminate access to our Service where these rules are breached.

13 — SERVICE & LIABILITY

We aim to provide a reliable, secure and high-quality experience, but we cannot guarantee that our website will always operate without interruption, delay or technical error.

We may occasionally suspend or restrict parts of the Service for maintenance, security, updates or other operational reasons.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited, or any statutory rights you have as a consumer.

14 — INDEMNITY

To the extent permitted by law, you agree to be responsible for losses, claims or reasonable costs arising from your unlawful misuse of our Service, your breach of these Terms or your violation of the rights of a third party.

15 — SEVERABILITY

If any part of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or limited to the minimum extent necessary.

The remaining provisions will continue to apply.

16 — TERMINATION

These Terms remain effective while you use our website or Services.

You may stop using our Services at any time.

We may suspend or terminate access where these Terms have been materially breached or where otherwise permitted by law.

Any rights or obligations that arose before termination will continue where appropriate.

17 — ENTIRE AGREEMENT

These Terms, together with the policies and notices referenced on our website, form the agreement between you and IMPERO regarding your use of the Service.

If we do not immediately exercise a right available to us under these Terms, that does not mean we have waived that right.

18 — GOVERNING LAW

These Terms are governed by the applicable laws of the United Kingdom.

Nothing in these Terms affects any mandatory consumer protections or rights available to you under applicable law.

19 — CHANGES TO THESE TERMS

The latest version of these Terms will always be available on this page.

We may update these Terms from time to time to reflect changes to our business, website, products, services or legal obligations.

Where appropriate, updated Terms will take effect once published on our website.

CONTACT

Questions about these Terms?